Privacy policy

Updated on 2026-09-25

Who are we? MPass is a service published by Soufiane Mehdi Project Management Services L.L.C, Office C-42, Biz Space Business Center, Port Saeed, Deira, Dubai, United Arab Emirates (licence No. 1241065), controller for the data of club administrators and processor for the data of members. Contact: hello@mpass.be.

What data and why

If you are a member of a club that uses MPass, your club entrusts us with your name, your email address or mobile number, your membership tier and your membership dates, in order to create your card and remind you when it is due for renewal. The club remains the controller of this data; we process it on its behalf. If you administer a club: your name, your email address and a hashed password.

How long

For as long as your club uses MPass, then 30 days at most. You can ask your club to delete your data at any time: your card is then cancelled and your data deleted.

Who receives your data

PassFast (pass creation), Apple and Google (displaying the pass on your phone), our European hosting provider, our email delivery service and, for administrators who subscribe to a paid plan, Paddle.com (reseller and Merchant of Record: payment, invoicing, VAT; see Paddle’s privacy policy). We never sell your data.

Website analytics

To count visits to mpass.be we use Plausible Analytics, a European, cookie-free tool: no personal data is collected, your IP address is not stored and you are not tracked across websites. Statistics are anonymous and hosted in the European Union.

Advertising measurement (Google Ads)

Only if you accept it in the cookie banner, we load the Google Ads tag (Google Ireland Limited) to measure which of our ads lead to a free trial, a sign-up or a subscription. Google then places cookies and receives technical data about your visit, such as the ad click identifier, your browser and the pages viewed. Without your consent, no Google tag is loaded. You can change your choice at any time: manage cookies.

Your rights

Access, rectification, erasure, portability, objection: contact your club or hello@mpass.be. You can also lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).

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